“只要進入這個系統，每個部門的工作職責，每位員工的具體任務都一目了然。”在4月10日召開的司務交班會上，市政公司對武漢、成都、沈陽三個地鐵區域項目標準化管理做出重要部署，決定推廣應用集團公司在工作清單和責任矩陣基礎上推出的信息系統，為提升項目管理水平再辟蹊徑。
工(gong)作清單和責(ze)任矩(ju)陣(zhen)信息系統由專門(men)(men)的(de)(de)系統管理(li)員(yuan)進行編制，通過簡(jian)(jian)單的(de)(de)表(biao)格(ge)和流程圖形式，將項(xiang)目工(gong)作任務詳細分(fen)解成部門(men)(men)職(zhi)能和任務，把工(gong)作細目落實到具(ju)體人員(yuan)，使(shi)復雜(za)的(de)(de)工(gong)作簡(jian)(jian)單化。在(zai)(zai)使(shi)用的(de)(de)過程中，系統能夠顯示出每項(xiang)工(gong)作的(de)(de)具(ju)體流程，每個(ge)部門(men)(men)及員(yuan)工(gong)在(zai)(zai)執行工(gong)作任務中所要(yao)(yao)扮演的(de)(de)“角色(se)”及需(xu)要(yao)(yao)承擔的(de)(de)責(ze)任一覽無(wu)余。
在推(tui)進(jin)(jin)工(gong)(gong)(gong)作(zuo)(zuo)清單和(he)責(ze)任(ren)矩陣信息(xi)系(xi)(xi)(xi)(xi)(xi)統(tong)(tong)落實(shi)工(gong)(gong)(gong)作(zuo)(zuo)過程中，市(shi)政公司(si)采用“兩級(ji)培(pei)訓(xun)”法，即每個地鐵項(xiang)目指定專門的(de)系(xi)(xi)(xi)(xi)(xi)統(tong)(tong)管(guan)(guan)(guan)(guan)理(li)(li)員(yuan)(yuan)，由該(gai)公司(si)企(qi)劃部(bu)統(tong)(tong)一組織(zhi)(zhi)培(pei)訓(xun)，就系(xi)(xi)(xi)(xi)(xi)統(tong)(tong)模塊(kuai)、使用流程、操作(zuo)(zuo)方(fang)法等(deng)內容進(jin)(jin)行(xing)(xing)(xing)系(xi)(xi)(xi)(xi)(xi)統(tong)(tong)學習，再由系(xi)(xi)(xi)(xi)(xi)統(tong)(tong)管(guan)(guan)(guan)(guan)理(li)(li)員(yuan)(yuan)見縫插針組織(zhi)(zhi)項(xiang)目員(yuan)(yuan)工(gong)(gong)(gong)就系(xi)(xi)(xi)(xi)(xi)統(tong)(tong)的(de)功能(neng)作(zuo)(zuo)用和(he)使用方(fang)法進(jin)(jin)行(xing)(xing)(xing)培(pei)訓(xun)和(he)宣傳(chuan)，既不影響施工(gong)(gong)(gong)生(sheng)產，又有效推(tui)進(jin)(jin)系(xi)(xi)(xi)(xi)(xi)統(tong)(tong)扎根(gen)項(xiang)目。培(pei)訓(xun)完成后(hou)，系(xi)(xi)(xi)(xi)(xi)統(tong)(tong)管(guan)(guan)(guan)(guan)理(li)(li)員(yuan)(yuan)組織(zhi)(zhi)項(xiang)目員(yuan)(yuan)工(gong)(gong)(gong)進(jin)(jin)行(xing)(xing)(xing)信息(xi)采集及錄入(ru)，充分(fen)(fen)結合不同崗位人員(yuan)(yuan)的(de)工(gong)(gong)(gong)作(zuo)(zuo)經驗(yan)、職業資格(ge)、興趣愛(ai)好、工(gong)(gong)(gong)作(zuo)(zuo)特(te)長(chang)，合理(li)(li)分(fen)(fen)配(pei)工(gong)(gong)(gong)作(zuo)(zuo)，促進(jin)(jin)工(gong)(gong)(gong)作(zuo)(zuo)人員(yuan)(yuan)之間功能(neng)互補，讓項(xiang)目整體運作(zuo)(zuo)效能(neng)達到(dao)最佳化(hua)。系(xi)(xi)(xi)(xi)(xi)統(tong)(tong)編制(zhi)完成后(hou)，各項(xiang)目借助(zhu)系(xi)(xi)(xi)(xi)(xi)統(tong)(tong)對部(bu)門及員(yuan)(yuan)工(gong)(gong)(gong)的(de)工(gong)(gong)(gong)作(zuo)(zuo)情況進(jin)(jin)行(xing)(xing)(xing)實(shi)時跟蹤，并以(yi)此為依據對其進(jin)(jin)行(xing)(xing)(xing)嚴格(ge)考核(he)，進(jin)(jin)一步強(qiang)化(hua)項(xiang)目績(ji)效管(guan)(guan)(guan)(guan)理(li)(li)。
“推進工作清單和(he)責任矩陣信息系統，不僅提(ti)升了項目管理水(shui)平，還實現了機關對項目動態(tai)管理，了解每個(ge)環節的(de)進展更直觀、更便捷了。”談及系統推行效果，該(gai)公司企劃部(bu)負責人激動地表示(shi)。
據介紹，地鐵(tie)(tie)項(xiang)(xiang)(xiang)(xiang)目(mu)是市(shi)政(zheng)公(gong)司(si)(si)積極(ji)響應(ying)集團公(gong)司(si)(si)號(hao)召，開展落(luo)實項(xiang)(xiang)(xiang)(xiang)目(mu)工(gong)作清單(dan)和責(ze)任(ren)矩陣(zhen)系(xi)(xi)統的第一站。截至目(mu)前，市(shi)政(zheng)公(gong)司(si)(si)成都、武漢、沈陽三個(ge)地鐵(tie)(tie)區(qu)域項(xiang)(xiang)(xiang)(xiang)目(mu)均已(yi)編制完成并推行了(le)工(gong)作清單(dan)和責(ze)任(ren)矩陣(zhen)信息系(xi)(xi)統，有效提升了(le)項(xiang)(xiang)(xiang)(xiang)目(mu)管理(li)和施工(gong)效率，達到了(le)良好的預期效果。下一階段，三個(ge)區(qu)域地鐵(tie)(tie)項(xiang)(xiang)(xiang)(xiang)目(mu)將在強化系(xi)(xi)統落(luo)實工(gong)作的同(tong)時，充分總(zong)結半個(ge)多月(yue)以來的推行經驗(yan)，為公(gong)司(si)(si)全面(mian)推廣工(gong)作清單(dan)和責(ze)任(ren)矩陣(zhen)信息系(xi)(xi)統提供充足的理(li)論(lun)支(zhi)撐和實踐依據。（吳凱文）
